How do I set up my e-mail account in Microsoft Outlook (IMAP)?

1. Start Microsoft Outlook 2019 / 365 on your PC or Mac

If you have Microsoft Outlook 2019 / 365 open, click the File tab at the top left to open the Account information menu.

2. Add account

Now click the + Add Account button. This starts the setup wizard.

3. Enter email address

Now enter your complete council e-mail address and click on Connect.

4. Automatic configuration

Outlook 2019 now tries to establish a connection to the VisionICT mail servers.

➥ If no automatic connection could be established here, continue with the manual setup (Point 7).

5. Enter password

If the connection was successfully established, you will now have to enter your password to your account. The password is the same as for your access via the web interface.

6. Account setup complete

Outlook 2019 now configures your account. The setup of your IMAP account in Microsoft Outlook 2019 / 365 has been successfully completed.

7. Set up IMAP account manually

If the automatic account setup has failed, please check your information. You can use the wizard for manual account setup.

• First repeat steps 1 to 3.
• Then click Advanced options.
• Check the box next to "Let me setup my account manually".
• Click Connect.

8. Choose account type IMAP

Select the IMAP account type to connect Outlook to your account via IMAP.

9. Enter IMAP account settings manually - SSL/TLS

Now enter the connection data manually. Outlook 2019 / 365 may already have entered data. Check the data.

• Incoming mail: secure.emailsrvr.com
• Port 993
• Encryption method [ SSL/TLS ]
• Outgoing mail: secure.emailsrvr.com
• Port 465
• Encryption method [ SSL/TLS ]

Click on Next and continue with point 5